Effective as of 04 October 2025
AI CRM, Inc. (“DEAL”, “we”, “our”, or “us”)

This Privacy Policy explains how DEAL collects, uses, and protects personal information when you use our website, Chrome extension, and SaaS products (the “Services”).

1. Information We Collect

We collect the following types of information:

• Account & Contact Info: name, email, organization, and billing details.

• Usage Data: interactions within the platform, preferences, and activity logs.

• Connected Accounts: if you connect Gmail, LinkedIn, or other integrations, we may access metadata such as email headers, timestamps, subject lines, and limited content as required to provide AI-based CRM automation.

• AI Training Data: anonymized and de-identified data may be used internally to improve AI performance.

• Support & Communication: messages and feedback shared with our support team.

We do not sell personal information or use it for advertising.

2. How We Use Information

We use information to:

• Operate and improve our CRM and integrations

• Automate and prioritize sales tasks

• Provide insights, analytics, and recommendations

• Deliver support and communicate updates

• Ensure compliance and security of accounts

We may create aggregated or de-identified data for analytics or product improvement.

3. Google User Data

If you connect Gmail or Google Workspace:

• We access only what’s required to deliver CRM automation (headers, timestamps, subject lines, email body context, attachments).

• We comply with the Google API Services User Data Policy, including the Limited Use requirements:

  • We do not use Gmail data for ads.

  • We do not allow humans to read message bodies except with your explicit consent or for debugging/legal reasons.

  • You can disconnect Google access anytime, and data will be deleted within 24 hours of disconnection.

4. Data Storage & Security

Your data is securely stored on AWS (U.S.) using encryption at rest and in transit.
We implement organizational and technical safeguards, but no system is 100% secure.

5. Data Retention & Deletion

We retain data only as long as necessary to operate the service or comply with legal requirements.
Users may request deletion at any time by emailing info@crm.deal.

6. International Data Transfers

We may process data in the U.S. and other countries using Standard Contractual Clauses or equivalent safeguards under GDPR.

7. Your Rights

Depending on your location (e.g., EU/UK), you may have the right to:

• Access, correct, or delete your data

• Withdraw consent

• Object to certain processing

• Lodge a complaint with your data protection authority

To exercise rights, contact info@crm.deal.

8. Children

DEAL is not for individuals under 18. We delete any data collected from minors.

9. Changes

We may update this policy periodically. Updates will appear on this page with a new “Effective Date.”

10. Contact

Questions? Email us at info@crm.deal